Privacy Policy

Last Updated: 21-12-2025

At Zindgi ek Safar (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the confidentiality of your personal and sensitive information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

  1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, and other contact details provided during booking or inquiries.

Health Information: Relevant personal and psychological information shared during counseling or therapy sessions.

Technical Information: IP address, browser type, and cookies for website functionality and analytics.

  1. How We Use Your Information

Your information is used only for:

Scheduling and managing appointments.

Providing counseling, therapy, or consultation services.

Improving our website and services.

Sending important updates or communications related to our services.

  1. Confidentiality & Data Protection

All personal and health information shared during sessions is kept strictly confidential.

Information is only disclosed in cases required by law (e.g., risk of harm to self/others, child protection, or court order).

We use secure systems to protect your data from unauthorized access.

  1. Online Communication

While we take precautions to safeguard online communications (emails, chats, video calls), we cannot guarantee complete security of electronic transmissions. Clients are encouraged to use secure platforms.

  1. Cookies

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not work properly.

  1. Third-Party Services

We do not sell, rent, or share your personal data with third parties, except for trusted service providers assisting in delivering our services (e.g., secure payment processors).

  1. Your Rights

You have the right to:

Access, update, or correct your personal data.

Request deletion of your data (subject to professional and legal obligations).

Withdraw consent for data processing where applicable.

  1. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.